Privacy Policy

Broad Reach Communications Inc. (“we” or “us“) is committed to protecting the Personal Information that we collect, use and disclose in the course of providing an informational site about our organization and our service offerings. Such protection of Personal Information shall be in accordance with all applicable regulatory requirements, including applicable privacy legislation. This Privacy Policy sets out in general terms how we collect, use, disclose and protect the personal information of our clients, other individuals and our website users (“you“).

1. Personal Information

Privacy legislation in Canada defines “Personal Information” broadly as any information about an identifiable individual. However, Personal Information generally does not include business contact information, including your name, title or position, business or business e-mail address, telephone or facsimile number.

2. Accountability

We are responsible under applicable privacy legislation for the Personal Information in our possession or control. This includes Personal Information we receive directly, such as from you or other individuals, and Personal Information we receive indirectly from you or others. We have established policies and procedures with the objective of protecting Personal Information and have appointed a Privacy Officer to oversee privacy matters for our firm. Our Privacy Officer can be reached at privacyofficer@broadreachcommunications.com.

3. What Personal Information Do We Collect?

The types of Personal Information we may collect about you include your name and home contact information, email address, information relevant to your use of this website and other information incidental to the provision of services by this website.

4. Our Purposes for Collecting, Using or Disclosing Personal Information

General
By using this website, you acknowledge and agree that we may access, preserve, and disclose your Personal Information if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce this Privacy Policy, including investigation of potential violations hereof, (c) detect, prevent, or otherwise address fraud, security or technical issues (including, without limitation, the filtering of spam), or (d) protect against imminent harm to the rights, property or safety of Broad Reach Communications Inc., its users or the public as required or permitted by law.

Website
When using this website, you acknowledge the collection and logging of your Personal Information in the following manners:

  • Cookies – Cookies are small data files that are sent to your browser and stored on your computer’s hard-drive when you visit certain websites in order to “track” your visit to the site. We may, from time to time, collect non-Personal Information about you and your use of the site though the use of cookies. We do not match or correlate this information with any Personal Information that you submit on the website. Some browsers can be set to reject all cookies; if you choose to modify your browser in this manner, all features of the website will remain available to you. We use cookies for language preference purposes and to analyze website usage. This information is used for no other purpose.
  • Links - Our website may feature links to other websites. You should be aware that operators of linked websites may also collect your Personal Information and information generated through the use of cookies when you link to their websites. We are not responsible for how such third parties collect, use or disclose your Personal Information, so it is important to review their privacy policies before providing them with your Personal Information.

Service Providers
To the extent we enter into arrangements with service providers, agents and contractors to store, handle or process Personal Information on our behalf (such as for data processing, document storage software support and office services), our policy will be to require such parties by contractual or other means to provide comparable privacy protection while the information is processed or handled by them.

5. Consent

We will obtain a website user’s consent to the collection, use and disclosure of Personal Information about you, and the consent of other individuals where required by applicable privacy legislation. We assume that an individual has consented to our reasonable collection and use of Personal Information consistent with the purposes for which the information was given, when the individual initiates contact with us or voluntarily provides Personal Information to us.

Other than set out herein, we do not collect, use or disclose Personal Information without consent unless authorized or required by law to do so, such as in the following circumstances:

  • where a court order or subpoena is issued or a  regulatory or other body with jurisdiction to compel production so requires;
  • when the information is publicly available  within the meaning of applicable privacy legislation, such as in professional or other directories, in public registries, publicly-filed  court records or information appearing in published form;
  • if we are required to disclose Personal Information  to a lawful authority; or
  • as otherwise authorized by law. 

6. Limited Collection, Use and Disclosure and Retention

We collect Personal Information by fair and lawful means and, wherever appropriate, directly from the individual. Wherever possible, we limit the amount of Personal Information we collect, use or disclose to that necessary and appropriate to carry on business.  We limit the Personal Information we collect and use for customer relationship, to answer inquiries made by the public, sending you e-mails about our services and for the purposes of providing services related to our communications with you.

Statistics are gathered from e-mails in order to track the nature and generalized and non-individualized demographic information of inquiries. We never share, sell or rent this information to anyone. This information is only used for our internal purposes.

We keep records of the services provided by us in accordance with applicable regulatory requirements and professional standards. These records may include personal information. Our records are stored with safeguards against inappropriate or unauthorized access (see Safeguards).

7. Accuracy of Information

In order to maintain appropriate contact preferences, we may ask you to update your personal information, contact information or preferences from time to time, and we provide an ongoing opt-out opportunity by link or hard copy with all publications, invitations and notices.

8. Safeguards

We protect personal information in our files and document management systems from loss, misuse, unauthorized access and alteration by using physically secure facilities, password protection, standard security practices and tools and well-defined internal policies and practices.

9. Access to Your Personal Information

Individuals may review any personal information concerning themselves we have on file in our offices by contacting privacyofficer@broadreachcommunications.com.

We will provide access to such personal information, subject to exceptions stipulated or required by applicable privacy legislation.

10. Challenging Compliance with this Privacy Policy

We will respond to complaints from individuals or questions about our compliance with this policy and with applicable privacy laws. We will investigate and attempt to resolve all complaints. To challenge our compliance with this policy please contact our Privacy Officer at the co-ordinates listed above.

If you have any questions or concerns about your privacy and our role in protecting it, please contact our Privacy Officer at the co-ordinates listed above.

We reserve the right to change our Privacy Policy at any time by posting a new Privacy Policy on our website.